Patient Account Representative

Clinic: Advance Rehabilitation

Position: Patient Account Representative 
Location: Rome, Georgia
Employment Type: Full-Time

Experience: 1 year Medical Billing Experience

Position Overview:

The Patient Account Representative is responsible for processing insurance claims, verifying policy information, and ensuring accurate billing. They track payments, follow up on outstanding balances, and communicate with insurance companies and clients to resolve billing discrepancies.

Additionally, they may handle accounts receivable, reconcile financial records, and generate reports for management. Strong attention to detail, knowledge of insurance procedures, and effective communication skills are essential for success in this role.

Patient Account Rep Perks:

• Competitive compensation
• Excellent benefits package including 401k
• Employee discount plans
• Employee Assistance Program (EAP)
• Family-friendly work environment
• Investment from a company that wants you to succeed and thrive

Job Requirements:

• Knowledge of working aging, researching unpaid claims and appeal submissions to insurance.
• The ability to answer all patient or telephone inquiries pertaining to claims billed with courtesy and thoroughness.
• Ability to perform billing functions via Electronic Medical Record (EMR), Raintree experience preferred.
• Excellent time management, organizational and communication skills. Ability to work independently and as a team player. Demonstrate ability to address difficult situations and resolve conflicts.
• Experience with Medicare, Workers’ Compensation Insurance, Commercial and Medicaid insurances.
• Knowledge of basic computer skills including Microsoft Excel and Word, as well as Email experience

Qualifications:

• High school graduate or equivalent
• 1+ years of previous medical billing experience OR a graduate of Medical Billing School
• Excellent communication skills
• Proficient in Word and Excel
• Detail oriented
• Good time management skills
• Enjoys structure and organization

About us: 

Advance Rehabilitation is committed to being the most sought-after physical therapy company in the southeast region for all Physical therapy services which include industrial rehabilitation, athletic training, and sports medicine.

Our is to provide the highest quality rehabilitation services in a cost-effective and time-efficient manner while providing excellence in customer service to our clients. Our core values serve as a foundation for all our efforts.

Every activity in the organization reflects these seven core values:

• Talent Development
• Honesty
• Relationships
• Innovation
• Vision
• Execution
• Service

Our clinics provide a high energy and highly rewarding work environment where you can grow, learn, and earn competitive compensation. 

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