Position: HR Coordinator
Location: Houston, TX/Hybrid
Employment Type: Full-Time
Minimum Experience: 2+ Years
The HR Coordinator—Shared Services is responsible for supporting, providing administrative support, and ensuring the efficient delivery of HR services within a centralized HR shared services team. You will coordinate processes related to employee records and serve as the first point of contact for employees, providing accurate and timely information about HR transactions, policies, and services. This position is based in our West Houston office, with two in-office days a week.
Job Duties:
Employee Data Management:
- Maintain accurate and up-to-date employee records in the HRIS system, including personal details, job changes, and status updates.
- Assist with new hire onboarding by ensuring employee data is correctly entered into the system and required documentation is completed.
- Ensure that changes are accurately reflected in the HRIS systems.
HR Service Desk and Support:
- Serve as the first point of contact for employee inquiries, responding to questions related to HR transactions, policies, and services.
- Escalate issues to the appropriate HR team members when necessary.
- Ensure high customer service and satisfaction levels by providing timely and accurate responses.
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HR Compliance:
- Ensure compliance with local, state, and federal employment laws and company policies when processing HR transactions.
- Maintain employee records and information confidentiality, ensuring data privacy and security.
- Assist with audits by preparing and organizing employee records and supporting documentation.
Onboarding:
- Coordinate the onboarding process for new hires, including ensuring the completion of background checks, I-9 forms, and other documentation.
Process Improvement:
- Support continuous improvement efforts within the shared services team by identifying inefficiencies and suggesting ways to streamline workflows.
- Participate in process documentation and standardization to enhance service delivery across business units.
Qualifications:
- Bachelor’s degree in human resources, Business Administration, or a related field. Equivalent experience instead of a degree may be considered.
- 2+ years of experience in an HR support role, preferably within a shared services or HR operations environment.
- Must have experience with UKG Pro (formerly UltiPro).
- Familiarity with HRIS systems and data entry processes.
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Strong organizational and time management skills.
- Ability to work effectively in a fast-paced environment.
- Presents excellent attention to detail.
- Ability to handle confidential information with discretion.
- Professional verbal and written communication skills.
- Represents a positive and inclusive team member.
- Results-oriented with an excellent work ethic.
Company Perks:
- Competitive compensation
- Excellent benefits package, including 401k and medical benefits.
- Multiple opportunities for professional development, specialization, and leadership
- Family-friendly work environment
- Corporate discount plans
- Employee Assistance Program (EAP)
- Investment from a company that wants you to succeed and thrive
About U.S. Physical Therapy:
U.S. Physical Therapy, Inc. ("USPh"), founded in 1990, is a publicly held company that operates 570+ outpatient physical and/or occupational therapy clinics in 39 states. Each of the private practice partnerships maintains its own unique culture and brand. Clinics provide post-operative care for various orthopedic-related disorders and sports-related injuries, treatment for neurologically related injuries, rehabilitation of injured workers, and preventative care.