Front Office Receptionist

Position: Front Office Receptionist

Location: Radford, VA

University Physical Therapy stands out as the premier choice for exceptional sports rehabilitation and physical therapy services. Our commitment to evidence-based quality care and patient outcomes is unparalleled. We foster a culture of innovative and personalized therapeutic planning, education, and intervention. 

We are looking for a Front Office Receptionist for our outpatient physical therapy team in Radford, VA. You will coordinate all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. You will serve as a point-of-contact for all non-clinical patient service, including managing the patient scheduling process, collecting, posting, and depositing patient payments, maintaining patient charts and electronic medical records, maintaining the front desk area, and providing outstanding customer service to our patients.

Job Duties:

• Greet Patients.
• Answer the phones.
• Electronic Scheduling and booking appointments.
• Data Entry.
• Verify current personal and financial information.
• Verify insurance benefits.
• Collecting money over the counter.
• Faxing and filing and performing any other duties assigned.

Job Requirements:

• Must have 1+ years of previous knowledge in a medical front office preferred.
• Excellent telephone skills
• Must be proficient in Word and Excel.
• Previous experience with medical software is preferred.
• Team player attitude, energetic, focused on excellent customer service.

Benefits: 

• Competitive salary
• Excellent benefits package, including 401k, health, dental, generous paid time off, and more, to show our care and appreciation for your hard work.
• Training and support.
• Multiple opportunities for professional development, specialization, and leadership.
• Clinic mentorship.
• Employee discount plans.
• Employee Assistance Program (EAP)
• Family-friendly work environment.

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