Office Assistant

Clinic Name:  Jaco Rehab

Job Position: Office Assistant

Location:  Waipahu, Hawaii                             

Employment Type: Full-Time

Minimum Experience:  1+ Years

Compensation: $18 - $22 hourly, depending on experience level

Perks: Monthly scheduling bonus, up to $200

JACO REHAB NAMED ONE OF HAWAII’S BEST WORKPLACES IN 2024 by Pacific Business news!  Based on employee surveys.

Position Overview:

The Office Assistant is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. This position is a point-of-contact for all non-clinical patient services.  Your big smile in our fun and energetic clinic will go a long way!

Company Perks:

• Competitive compensation
• Excellent benefits package, including 401k
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Family-friendly work environment
• Our fun, dynamic work culture and awesome co-workers: The words “Jaco Culture” extend far beyond the workplace for us!  We value and celebrate our employees' wins, both in and out of the clinic and love to cheer each other on every day. We believe each person is capable of amazing things and recognize the positive ripple that extends to inspire and elevate our physical therapy practice along the way.

 Job Duties:

• Greet patients and provide outstanding customer service
• Answer phones
• Electronic Scheduling
• Data Entry
• Verify current personal and financial information
• Maintain patient charts and electronic medical records
• Verify insurance benefits
• Charge tickets
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned

 Education and Qualifications: 

• High school graduate or equivalent
• 1+ years of previous medical front office experience.
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Available and flexible with your hours
• Close attention to detail
• Time Management and Organizational skills 
• Team player attitude and energetic with a focus on excellent customer service

About Jaco Rehab:

At JACO Rehab, our mission is to empower our patients by providing individualized, innovative, and intelligent care! We pride ourselves on providing one-on-one care to our patients, which focuses on manual therapy and exercise.

We first opened our doors in 1998, and have since grown to four locations: Honolulu, Waikele, Mililani, and Kapolei. Over the years, we have helped thousands of people in Hawaii get back to doing the things they love most because we offer one-on-one physical therapy, injury prevention programs, and performance services for runners, paddlers, and other athletes. 

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