Clinic: Advance Rehabilitation Physical Therapy
Position: Office Assistant
Location: Fernandina, Florida
Employment Type: Full-Time
Experience: 1+ Year Preferred
About us:
Advance Rehabilitation is dedicated to becoming the leading physical therapy provider in the southeast, offering services including industrial rehabilitation, athletic training, and sports medicine.
We are currently seeking a motivated Office Assistant for our Frenandina Beach, FL clinic who is passionate about orthopedics and eager to grow professionally. At Advance Rehabilitation, you’ll join a team that’s committed to inspiring patients, team members, and our community to achieve a life of joy and wellness.
What We Offer:
- Competitive pay range
- Excellent benefits package, including 401k
- Holidays and paid time off
- Monthly bonus up to $100
- A dynamic team environment
Office Assistant Duties:
- Greet and assist patients as they arrive, ensuring a welcoming and efficient check-in process
- Manage scheduling and appointment booking to optimize patient flow and clinic operations
- Handle patient inquiries and resolve issues in a professional and courteous manner
- Maintain electronic medical records and patient charts, ensuring accuracy and confidentiality
- Coordinate with healthcare providers, insurance companies, and other stakeholders to facilitate smooth interactions
- Monitor and manage office supplies and equipment inventory
- Prepare and process necessary paperwork and reports
- Support office staff and provide training as needed
- Ensure compliance with HIPAA regulations and other healthcare standards
Office Assistant Requirements:
- High school diploma or equivalent
- Minimum of one year of experience in a medical front office role
- Strong communication and customer service skills
- Proficiency in Microsoft Word and Excel; experience with medical software is a plus
- Flexible availability and the ability to adapt to changing schedules
- Strong attention to detail and organizational skills
- A positive and proactive team player focused on delivering outstanding service
Advance Rehabilitation's mission is to provide the highest quality rehabilitation services in a cost-effective and time-efficient manner while providing excellence in customer service to our clients. Our core values serve as a foundation for all our efforts.
Every activity in the organization reflects these seven core values:
- Talent Development
- Honesty
- Relationships
- Innovation
- Vision
- Execution
- Service
Our clinics provide a high energy and highly rewarding work environment where you can grow, learn, and earn competitive compensation.
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