Patient Care Coordinator

Clinic Name: Cornerstone Physical Therapy

Position: Patient Care Coordinator

Location: Lancaster, Ohio (clinic coverage in other locations as needed)

Employment Type: PRN as needed

Minimum Experience: 1+ Years of experience

Pay Rate $16-$17 per hour    

Job Summary:

The Patient Care Coordinator is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out.This position is the point of contact for all non-clinical patient services. Your big smile in our fun and energetic clinic will go a long way!

Company Perks:

• Competitive compensation
• 401k
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive

Job Duties:

• Greet patients and provide outstanding customer service
• Managing and Training other patient care coordinators 
• Answer phones
• Electronic scheduling
• Data entry
• Verify current personal and financial information
• Maintain patient charts and electronic medical records
• Verify insurance benefits
• Charge tickets
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned

Qualifications: 

• High school graduate or equivalent
• Must have 1+ years of previous medical front office experience
• Flexible with schedule to report as early as 7:00 AM or to end your shift at 7:00 PM (usually not in the same day)
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Available and flexible with your hours
• Close attention to detail
• Great time management and organizational skills 
• Team player attitude and energetic with a focus on excellent customer service

About Us:

We are a privately owned physical therapy practice that takes pride in providing exceptional customer service, superb patient care, and excellent long-term outcomes with our patients. We specialize in orthopedic rehabilitation, musculoskeletal injury, strain/sprain, sports injuries, and oncology rehabilitation to combat the side effects of cancer treatment. We are committed to our patient's timely recovery and preventing future impairments.

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