Authorization/Billing Specialist

Job ID
Company Name
Physical Therapy Solutions


PTS logo


Clinic Name: Physical Therapy Solutions

Position: Authorization/Billing Specialist

Location: Richmond, VA

Employment Type: Part or Full-Time 


Over the last ten years, Physical Therapy Solutions has served the greater Richmond area's Physical Therapy needs, focusing on putting our patient’s needs first. With three locations, Richmond, Glen Allen, and Mechanicsville, our physical therapists have advanced degrees in specialty orthopedic care from head to toe. We combine compassionate effort with the best technology to ensure the best results in the shortest possible time for our patients.


We take pride in our partnership with Richmond Ballet, meeting the needs of the company dancers, including on-site care for each performance. Our Richmond Physical Therapy clinic is located inside the Richmond Ballet building on Canal Street. Our downtown location serves the heart of Richmond, with availability to meet the needs of those working downtown.


We are seeking a vital team member, an Authorization/Billing Specialist, to join our medical office staff in Richmond, VA. As the verification/authorization specialist, you will complete authorizations and referrals for physical therapy services. Your responsibilities will include reviewing potential patients' medical histories, verifying information provided by their referring physicians and insurance coverage, and monitoring the schedule for our add-on patients.



  • Complete authorizations and referrals for services, including appointments and procedures
  • Review the patient's medical history and insurance coverage for approval
  • Contact referring physicians for additional information as needed
  • Input new patient information and update information in our system
  • Monitor schedule for potential issues
  • Complete billing documentation
  • Assist with other clerical tasks as needed



  • High school diploma or GED certificate
  • Associate degree (a plus)
  • Some experience in medical billing or insurance authorization (strongly preferred)
  • Knowledge of medical terminology
  • Possesses basic PC skills and knowledge, including but not limited to Electronic Medical Record (EMR) systems, Database software, and MS Office.


About Richmond

Whether you’re passionate about history, arts, gardens, antiques, fine dining, the outdoors, theme parks, or NASCAR, the historic Richmond region has something for everyone. Musical entertainment is plentiful, including the Richmond Symphony, the Virginia Opera Association, several touring Broadway musicals, and other guest performances to complement local organizations. The Richmond Ballet and the Concert Ballet of Virginia add to the diversity of the performing arts. The James and Appomattox Rivers provide excellent opportunities for water sports, and over 170,000 acres of parkland runs along both sides of the river.



  • Competitive salary
  • Excellent benefits package including 401k, health, dental, generous paid time off, and more.
  • Training and support
  • Multiple opportunities for professional development, specialization, and leadership.
  • Employee discount plans.
  • Employee Assistance Program (EAP)






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