Medical Receptionist

Job Position: Medical Receptionist
Location: Glen Allen, VA
Experience Required: 1+ Year
Employment Type: Part- or Full-Time

Over the last ten years, Physical Therapy Solutions has served the greater Richmond area's Physical Therapy needs, focusing on putting our patient’s needs first. With three locations, Richmond, Glen Allen, and Mechanicsville, our physical therapists have advanced degrees in specialty orthopedic care from head to toe. We combine compassionate effort with the best technology to ensure the best results in the shortest possible time for our patients.

We take pride in our partnership with Richmond Ballet, meeting the needs of the company dancers, including on-site care for each performance. Our Richmond Physical Therapy clinic is located inside the Richmond Ballet building on Canal Street. Our downtown location serves the heart of Richmond, with availability to meet the needs of those working downtown.

We are seeking a Medical Receptionist for our Glen Allen, VA, outpatient physical therapy team. You will coordinate all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. You will serve as a point-of-contact for all non-clinical patient service, including managing the patient scheduling process, collecting, posting, and depositing patient payments, maintaining patient charts and electronic medical records, maintaining the front desk area, and providing outstanding customer service to our patients.

Job Duties:

• Greet Patients.
• Answer the phones.
• Electronic Scheduling.
• Data Entry.
• Verify current personal and financial information.
• Book appointments.
• Verify insurance benefits.
• Collecting money over the counter.
• Faxing and filing and performing any other duties assigned.

Job Requirements:

• Must have 1+ years of previous knowledge in a medical front office preferred.
• Excellent telephone skills
• Must be proficient in Word and Excel.
• Previous experience with medical software preferred.
• Team player attitude, energetic, with a focus on excellent customer service

About Glen Allen

Located along the scenic James River, Glen Allen and Henrico County is a vibrant community that helps to power Virginia and its Capital Region with abundant history and things to do during your stay, like attending concerts at the historic Innsbrook Pavilion, perfect for those looking to enjoy family-friendly fun. Plus, the nearby Lewis Ginter Botanical Garden provides stunning views ideal for outdoor activities. Glen Allen is approximately 11 miles north-northwest of downtown Richmond. 

Benefits: 

• Competitive salary
• Excellent benefits package including 401k, health, dental, generous paid time off, and more.
• Training and support
• Multiple opportunities for professional development, specialization, and leadership.
• Employee discount plans.
• Employee Assistance Program (EAP)

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