Clinic Name: ProActive Physical Therapy
Position: Office Assistant
Location: Sioux Falls, South Dakota
Employment Type: Full-Time
Minimum Experience: 1 Year Medical office experience
Position Overview:
As a key member of our team, where your dynamic energy and friendly demeanor will contribute to the seamless flow of patient interactions. As a Physical Therapy Office Assistant, you will be the linchpin between check-in, treatment, and check-out processes which includes some medical administrative duties. Embrace the opportunity to engage in physical therapy tech duties and be a vital part of our patient-centric environment.
What you'll do:
- Greet patients with warmth and provide exceptional customer service
- Manage phone inquiries and appointments through electronic scheduling
- Conduct efficient data entry and maintain patient charts and electronic records
- Verify and update patient personal and financial information
- Handle insurance benefit verification and processing
- Collect, post, and deposit patient payments
- Perform general administrative tasks: faxing, filing, and other assigned duties
- Compile and review payroll data for accuracy, if assigned.
- Generate and complete statistical reports
- Process clinic bills for payment
- Investigate and resolve discrepancies on patient accounts
- Collaborate with the team to deliver outstanding customer service to patients and healthcare providers
- Assist with patient set up / transitions between equipment
- Assist with treatment room set up and clean up
- Maintain therapy equipment / office equipment
- Ensure a clean, neat clinic environment
What you need:
- High school graduate or equivalent, college degree preferred
- 1+ years of previous medical front office experience
- Strong telephone etiquette
- Proficient in Word and Excel
- Previous experience with medical software preferred
- Available and flexible with your hours
- Detail-oriented with excellent time management and organizational skills
- Team player attitude and energetic with a focus on excellent customer service
What you get:
- Competitive compensation
- Excellent benefits package, including 401k, health, dental, and generous paid time off
- Multiple opportunities for professional development, specialization, and leadership
- Family-friendly work environment
- Employee discount plans
- Employee Assistance Program (EAP)
- Investment from a company that wants you to succeed and thrive
About ProActive Physical Therapy:
ProActive Physical Therapy, our number one priority is the patient. We strive to provide individualized treatment with hands-on, compassionate care. We do not rush our patients or our clinicians. Rather, we perform comprehensive evaluations and encourage patient input for treatment planning and goal setting.
Our philosophy is to provide the highest quality therapy through personalized care and education. We support creative and individualized intervention. Our personalized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. In order for full return to an active and healthy lifestyle, the patient must be involved and educated in the recovery process.
