U.S. Physical Therapy and OPR Management Services, Inc.

  • Director of Operations

    Posted Date 1 week ago(1/9/2019 12:49 PM)
    Job ID
    Company Name
    US Physical Therapy and OPR Management
  • Overview

    U.S. Physical Therapy, Inc. ("USPh"), which was founded in 1990, is a publicly held company which operates about 550+ outpatient physical and/or occupational therapy clinics in 41 states. The Company's clinics provide post-operative care for a variety of orthopedic-related disorders and sports-related injuries, treatment for neurologically-related injuries, rehabilitation of injured workers and preventative care.


    We are searching for a Physical or Occupational Therapist who wants to join our exciting company as a Clinical Director of Operations for the South Central Region. This role is based in Houston, TX at our corporate office on the west side of Houston. This region has about 85 clinics within it's region.


    The Clinical Director of Operations assists the VP of Operations and other members of the operations team as needed and directed. Help manage designated activities related to ongoing operations and development of clinic growth by performing the following duties:


    1. Volume Growth and Development:


    Assists the facilities, either remotely or onsite, with volume development activities and analysis of current methods used to grow facilities referral base and visit volume. This includes onsite sales and marketing training of clinic directors and marketing directors, cold calling in physician offices with directors, and in-house weekend training seminars for clinic directors. The position requires one to analyze, implement and train on strategies designated to:


    • Impact visit and referral growth
    • Seek out business development opportunities
    • Enhance payor mix and improve net revenue
    • Improve clinic margins


    1. Supervision of Sales/Marketing Representatives:


    • Direct sales representatives in conjunction with partners/directors
    • Provide consistent communication with sales representatives
    • Conduct ride alongs, provide feedback, create goals for improved sales performance
    • Review and develop baselines for all regional sales representatives



    1. Management Support Including:
    • Marketing Action Plans
    • Cancellation/No Show Action Plans
    • Scheduling and billing methodology training
    • Operations problem solving and troubleshooting


    1. Operations Administrative Support:


    Track, communicate and approve paperwork associated with new facility start up; personnel changes; merit bonus implementation, and other key items necessary in the operation of the facilities.


    Qualifications and/or Experience Include:


    • Licensed physical therapist or occupational therapist.
    • 5+ years of Clinical physical therapy experience and/or,
    • 5+ years of Management experience with multiple outpatient physical therapy facilities.
    • Strong Sales/Marketing background.
    • Strong Supervisory/Management Skills.
    • Strong Business Operational experience.
    • Strong communication skills, training skills, and mentoring skills.
    • Ability to work late and travel several days/month.



    Bachelor’s degree (BA) from four year college or university




    USPh offers a competitive compensation package including base salary plus a comprehensive benefits package including medical, dental, disability, life and a 401(k) plan in addition to other outstanding benefits.


    We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.


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